Support Engineer III
The Sort Centers are experiencing explosive growth and looking for a Support Engineer to help us scale our Software Team.
In this role you will solve technical problems for software applications that help run operations.
To do this you will need to dive deep into our technology, write scripts, build tools, and publish SOP's.
You will work directly with our software development and product teams to find solutions and recommend product improvements that solve root causes.
You will set high expectations for quickly resolving customer facing problems and driving problems to root cause resolution.
Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.
This position reports to the Technical Program Manager for ATSquad, the ATS Planning Web Development Team.
The position will be assigned to the Biz Transformation & Tech, and will work closely with Air, Performance, Engineering Labor Planning, Capacity and Planning, Performance, Forecasting and the Sort Tech team to design and develop standardized Shift planning, Volume visibility, Flow management and Risk management for the Sort Center Operations network.
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Estimated Salary: $20 to $28 per hour based on qualifications.
In this role you will solve technical problems for software applications that help run operations.
To do this you will need to dive deep into our technology, write scripts, build tools, and publish SOP's.
You will work directly with our software development and product teams to find solutions and recommend product improvements that solve root causes.
You will set high expectations for quickly resolving customer facing problems and driving problems to root cause resolution.
Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.
This position reports to the Technical Program Manager for ATSquad, the ATS Planning Web Development Team.
The position will be assigned to the Biz Transformation & Tech, and will work closely with Air, Performance, Engineering Labor Planning, Capacity and Planning, Performance, Forecasting and the Sort Tech team to design and develop standardized Shift planning, Volume visibility, Flow management and Risk management for the Sort Center Operations network.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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